FAQs

You can get order tracking number with details on your whatsapp from where you can know the order status. Also you can call or whatsapp on our support number.

Refund will only be processed after the return of your order to the origin. We will verify the product from our side and then process the refund within 3-5 business days.

No you cannot modify the product after placing of your order. You have to cancel and rebook the order. Also you can ask the customer care for modification if the order is not dispatched by us.

To ensure product authenticity and quality, we require a short video of the product upon delivery. This video will help us verify that the product matches your order and is in good condition. Please record a clear video showcasing the product from all angles, including packaging, labels, and any noticeable details. Your cooperation in this matter helps us maintain high standards.